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Questions about home equity loans, HELOCs, or your application? We're here to help.

Get in Touch

For questions about an application in progress, please use the secure messaging in your Spring EQ application portal. For general questions, our FAQ and guides cover the most common topics.

Please don't email sensitive information such as your Social Security number or account numbers.

Quick Answers

Where is my application?: Applications are completed and managed on Spring EQ's secure portal. Sign in there for status updates, document requests, and messages from your loan team.
What documents will I need?: Typically ID, proof of income, your mortgage statement, homeowners insurance, and your property tax bill. See the full checklist
Which states do you serve?: We currently offer home equity loans and HELOCs in 15 states. View states

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